Privacy Policy

Last Updated: 30/3/2025

CAPRI SysTec Limited
Sole UK Distributor for ViscoTec and Scanrex Metering, Mixing, Pumping and Dispensing Systems
Website: caprisystec.co.uk

1. Introduction

We are committed to safeguarding the privacy of our website visitors and service users.
This policy applies when we act as a data controller — determining the purpose and means of processing your personal data.
“We”, “us” and “our” refer to CAPRI SysTec Limited. See section 14 for our contact info.

2. How We Use Your Personal Data

We may process the following types of personal data:

2.1 Usage Data

Includes: IP address, location, browser, OS, referral source, page views, etc.
Purpose: Website analysis & performance tracking.
Legal Basis: Consent.

2.2 Service Data

Includes: Name, phone number, email.
Purpose: Site operation, communication, backups, security.
Legal Basis: Consent.

2.3 Enquiry Data

Includes: Details submitted via contact/enquiry forms.
Purpose: Marketing and sales communications.
Legal Basis: Consent.

2.4 Notification Data

Purpose: Email alerts, newsletters.
Legal Basis: Consent.

2.5 Correspondence Data

Includes: Content of messages and metadata.
Purpose: Customer service and record keeping.
Legal Basis: Legitimate interests.

2.6 Legal Claims

Purpose: Establishment, defence, or exercise of legal claims.
Legal Basis: Legitimate interests.

2.7 Legal Compliance & Vital Interests

Purpose: To comply with the law or protect vital interests.
Legal Basis: Legal obligation.

⚠️ Do not submit anyone else's personal data without their explicit permission.

3. Sharing Your Data

We may disclose your personal data to:

Group companies, insurers, and professional advisors.
Subcontractors and suppliers for service provision and website operations.
Authorities where required for legal compliance or legal claims.

4. International Transfers

Our website is hosted in the UK.
We do not transfer your personal data outside the EEA.
Please note: data submitted for publication (e.g. reviews) may be visible worldwide.

5. Data Retention

We will not retain personal data longer than necessary.
Standard retention:
- Name, contact & company info: Min. 6 months, max. 1 year.
- Emails: Deleted after 2 years.

We may retain data longer where legally required or to protect vital interests.

6. Data Security

We take security seriously. Measures include:

Encrypted storage of names, contacts, passwords, and payment data.
Secure servers, devices, and record-keeping practices.
Secure data transmission protocols where applicable.

You are responsible for keeping your password secure. We will never ask for it except at login.

7. Updates to This Policy

We may update this policy at any time.
Check this page regularly.
We may also notify you via email of major updates.

8. Your Rights

You may request access or updates to your personal data. Rights include:

Access to data (subject to a £10 fee and proof of ID).
Right to opt out of marketing.
Right to data portability (in some cases).
Right to withdraw consent at any time.
Right to complain to a data protection authority if you feel your data rights are infringed.

9. Third-Party Websites

Our site may contain links to third-party websites.
We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our services are not for children under 16.
We delete data if we discover it was submitted by a minor.

11. Keeping Data Up to Date

Let us know if your personal information needs to be corrected or updated.

12. Acting as a Data Processor

Where we host websites for clients, we act as a data processor, not a controller.
In such cases, our responsibilities are defined in our contract with the client.

13. Contact Details

CAPRI SysTec Limited
Romany Barn, 5 Whitehall Farm Barns, Wolverhampton Road, Himley, Staffordshire DY3 4LB
📞 07584 990450
📧 calvin@caprisystec.co.uk